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Privacy Policy for Roche-Middleeast.com

Last revised: December 2025

Website Privacy Notice

At Roche, we are committed to protecting your personal information. This Privacy Notice outlines the types of personal information Roche may collect; the means by which Roche may collect, use, or share your personal information; steps Roche takes to protect your personal information; and choices you are provided with respect to the use of your personal information.

This notice only applies to Roche websites that link to this Notice. Our websites also may contain links to third-party websites. We do not endorse and are not responsible for the content of third-party websites or resources, and our privacy notice does not apply to any sites that are not affiliated with Roche, even if you access them via a link on our site. You should review the privacy policies of any third-party site before providing any information.

For purposes of this Privacy Notice, “Personal Data” is any information by which you can be individually identified both directly and indirectly, including, but not limited to, your name, address, e-mail address, and telephone number.

Identity and Contact Details of the Data Controller

The data controller is the respective applicable Roche entity below with whom you are interacting is Roche Diagnostics Middle East, JAFZA One Building Jebel Ali Dubai 24th floor, United Arab Emirates.

You may contact the Data Protection Office of the Roche Entity Data Controller by mail at the above respective address or by email at [email protected] .

In the event that your Personal Data is covered by the EU General Data Protection Regulation (“EU”) 2016/679 (“GDPR”), the EU representative of the respective applicable Roche entity is Roche Privacy GmbH, Emil-Barell-Str. 1, D-79639 Grenzach-Wyhlen.

How and Why We Process Your Personal Data

On this website, we may request Personal Data about you which does not directly identify you by name, but could be used to identify that a specific computer or device has accessed our website. 

  • To Run and Maintain our Website.

We use this information to secure our websites, network systems, and other assets. This may include information concerning your IP Address, geographic location, resources you have accessed, and similar information. We collect this information automatically, for our legitimate business interests to provide you access to, run, maintain, and secure our websites.

  • Cookies and Other Web Trackers

Our websites and online resources also collect other basic information about you which may not directly identify you, but which may correspond with you or a particular device. We use some of this information to allow our websites to run, as well as to learn more about how our websites and online resources are used and to otherwise improve and administer the site. We also use this information to enable us to deliver information tailored to your interests and preferences, based on your use of the site. For example, we may collect the IP Address assigned to your computer by your internet service provider. This address may change each time you connect to the internet (a “dynamic” IP address), or it may remain the same (a “static” IP address). In most cases, this information is collected automatically, for our legitimate business interests. In some jurisdictions, we ask for your consent before collecting this information, in which case you will be presented with a choice as to whether you wish to allow the collection and use of this type of information. Please see our Cookie Notice for more information. Certain web browsers and other programs may be used to signal your preferences to Roche about how or whether Roche or third parties may collect information about your online activities. Currently, Roche does not respond to such signals.

Retention / Storage Period of Your Personal Data

We will store your data for a limited period of time and for no longer than is necessary for the purposes for which the personal data are processed such as in order to be able to initiate a tracking of personal data in the event of actual or attempted unauthorized access to our servers.

External services or content on the Website

We use external or third-party services and content, which involves exchanging communication data with their providers. These providers may process your personal data for their own purposes. While we configure services to limit this, we cannot provide binding information on their data processing scope or purpose, as we do not control it. For details on how they process your data, please consult the privacy statements of the respective third-party providers.

Information Sharing / Recipients of Personal Data

  • Recipients of your Personal Data

We may share your Personal Data with Roche’s affiliates around the world. Our Roche affiliates will use your Personal Data for the same purposes as we do. A list of Roche’s affiliates is available in the current annual report, which can be found in the Investors section of  www.roche.com . We may also share your Personal Data with third parties, such as our service providers.

  • International Transfers of Your Personal Data

Any Personal Data you provide to us through your use of this website may be transferred to or stored in a geographic region that imposes different privacy obligations than your country of origin. This means that your Personal Data may be sent to a country with less restrictive data protection laws than your own. Any such transfer will be conducted in compliance with applicable law.

For transfers of Personal Data to a third country outside your local geographic country/region, or in absence of an adequacy decision, within the Roche Group, business partners and service providers, we establish the contracts containing the appropriate Data Transfer Safeguard Mechanism, e.g., your prior consent or Standard Contractual Clauses, which constitute appropriate and suitable safeguards to ensure compliance with applicable local data privacy laws and regulations in your jurisdiction

Information About Your Rights Regarding Your Personal Data

You have the following rights with respect to your Personal Data and in accordance with local data privacy laws and regulations applicable in your jurisdiction:

  • The right to request access to the Personal Data that Roche has about you;

  • The right to rectify or correct any Personal Data that is inaccurate or incomplete;

  • The right to request a copy of your Personal Data in electronic format so that you can transmit the data to third parties, or to request that Roche directly transfer your Personal Data to one more third parties;

  • The right to object to the processing of your Personal Data for marketing and other purposes;

  • The right to erasure of your Personal Data when it is no longer needed for the purposes for which you provided it, as well as the right to restriction of processing of your Personal Data to certain limited purposes where erasure is not possible.

To exercise any of these rights, please contact us using the information provided above.

Please note that erasure or restriction of processing is only possible if and to the extent that the processing of Personal Data is based on your consent or our legitimate interests. If data processing is based on consent, note that you have the right to withdraw your consent at any time, but that the withdrawal of your consent does not affect the lawfulness of processing based on consent before its withdrawal. In the event of an erasure request, we may retain a copy of your Personal Data for our record-keeping purposes and to avoid entering your personal data in our systems after your request.

If you believe that our data processing does not adhere to the local data privacy laws and regulations applicable in your jurisdiction, you have the right to lodge a complaint with the relevant Data Privacy Supervisory Authority, if one exists.

Updates to This Privacy Notice

From time to time, we may revise this Privacy Notice. Any such changes to this Privacy Notice will be reflected on this page. Roche recommends that you review this Privacy Notice regularly for any changes. The date on which this notice was last revised is located at the top of this notice.